Enter your username (full email address) and click the submit button, you will be logged in.

To change your password click My account, then click the profile link, and finally click the password change link below. Enter your current username, password, and new password. Once you click the submit button your password will be reset.

To modify your contact information please click link below to login. Once logged in to the system you will be able to modify any of your current live contact information.

Click the link at the bottom of the page and try to login. If you are receiving an error review the documentation below for further assistance.

Below are the most common issues with login problems:

1. The most common problem with entering the system is the result of typographical errors with either your username (email address) or password. Please be sure you are entering the full email address, even the @domain.com, and the correct password. If you do not remember your password please follow the links below to have your password emailed.
    

2. The next most common problem is the result of your browser blocking the cookies from Sublet.com. Please follow the instructions below choose the correct direction according to the type of browser you are using.

Internet Explorer browser- Select the following:
Tools (drop down menu) >>> Internet Options >>> Privacy (tab) >
>> Move slider to a setting no higher than Medium

Firefox Browser- Select the following:
Tools (drop down menu) >>> Options >>> Privacy (tab)>>
> check box ‘Accept cookies from sites’ (recommend ‘Keep Until:  Ask me every time’)

Netscape Browser- Select the following:
Tools (drop down menu) >>> Cookie Manager >>> Allow cookies from this site

If you are still having difficulties entering the system please contact us by clicking the “contact us” link above.

If you are unable to log in, please check that when logging in you have selected the correct Option “Posting Rentals” for Landlords and "Searching Rentals" for Tenants. If the issue persists, please contact support.

If you have forgotten your username please contact our support team by clicking the contact us link above. Remember your username is your email address

If you recently registered on Sublet.com, the next step is to activate your account. Shortly after becoming a member you will receive an email notification to activate your account. Inside the email you will find a link, which will redirect you to our homepage and help you go through with this process.

If your account is locked please reach out to support for assistance.

To update your calendar, first login to your landlord account. Scroll down to your Active Rentals and click on “Edit Calendar” at the far-right column for each specific listing. To set dates as “booked” or “available,” click on the first date and drag your mouse to the last date you wish to set and click the “booked” or “available” button. You can also use the “set all” links below the calendar to set an entire month. Use the arrows and drop-down menu to modify the month displayed. Your calendar will be saved automatically after you mark it. You can close the calendar window once you have finished marking dates.

We don't want you to receive any mails that you don't want or need. To stop receiving emails, please use the link on this page.

If you unsubscribe, you will no longer receive informational or promotional mails. However, if your listing is still active, you will continue to receive rental lead emails when a tenant responds to your advertisement.
Notices to update or delete your listing will still arrive every 10 days until the listing is deleted or archived.
To delete your listings, login to your account, check off your listings and click the delete button.
To archive you listings, login to your account, check off your listings and click the hide button. Archived listings are inactive until you re-activate them. If the listing is archived for more than 1 year, you will receive an email notification to delete or keep the listing archived.

To view what emails you are currently receiving please login in to your account by clicking the link below. Once logged in you will be able to view your current rental profiles. In your rental profiles to you will notice the following columns "Rental Leads" and "New Listing Updates".

If your account shows:
 

• Rental Leads- status as "Active" than you are set to receive emails from landlords.
   
• New Listings Updates- as "Daily", "Weekly", or "Monthly" than you are set to receive email updates accordingly to this schedule.

To stop mails in your Account:

• Rental Lead- emails, please click on the word "Active" it will immediately change your status to "Stopped"
   
• New Listing Updates- emails please click on the "Daily", "Weekly", or "Monthly" link and a frequency box will appear on the screen. Select "Do not Send" option and click submit. Once this is done it will immediately change your status to "Stopped"

If you have unsubscribe from Sublet.com emails, and you still receiving mails please contact us by clicking the contact us link above. Please note that we do not wish you to receive emails that you no longer need or want.
 

Your photos will load within two hours of the time you uploaded them. This is standard procedure and nothing to be alarmed about. If, however, it's been longer than 2 hours since you uploaded your photo and you're still seeing the 'Image will display within 2 hours' message, your image may be too large to be displayed and our team may be working to correct the issue.

To upload photos about the rental property click the link below to login to your account. For each listing you can add up 10 photos.

Steps to uploading photos:

1. Login to your account
2. Click on the camera icon on the listing page
3. Click on the browse button to find the image on your local machine
4. Click on the Open button once you have found the image file you wish to load
5. The file name should appear in the white text box next to the browse button.
6. To load more photos go to step 3
7. To finish click the "upload" button

Once you've successfully loaded the photo's they should appear on the screen. If you expereience an error message please click on the related FAQ link above to get more information. If the images appear very large, this is not a problem and they will be resized overnight.

If you have any questions about uploading images please click the contact us link above to email the support team.

Even if you don't have a digital camera, it's still possible to upload a photo. You can use your traditional film camera and take photos of your rental. When you develop your film, ask your film developer to post your photos on a CD for you. Put the CD in your computer and locate the files on the CD. Use the link below for more details on posting photos.

More advanced users can use their cell phone camera or other mobile camera device to take photos, connect their device to their computer and then download the photos to their computer.

There are two possible reasons why you've experienced an error when uploading photos :

1. The file is greater than 10MB
2. The file you're trying to upload is not a JPE,JPEG,JPG,GIF,PNG.

If you attempt to load any file greater than 10MB or in the wrong formate you'll get an upload error. To resolve these issues please shrink the file, or save the image in a compatible format.

 If you need any further assistance in loading images on our website please click the "contact us" link above.

Your listing is missing rental images. All listings MUST have rental images. To activate this listing, simply use the link below to upload images.

The Sublet.com mail center now has tabs to help organize the mailbox. The tabs are listed across the top and the default tab is the “inbox”. Below are all tabs and each is briefly explained on what you may see:

• Inbox: Sublet.com inbox store all a users’ rental lead from tenant. Using the inbox you will be able to reply to each tenant.
  
• Premium hits: Located directly next to your inbox is the Premium hits tab. This tab stores all your Premium hits. A Premium hit is direct hit or request from a tenant who has viewed your rental listing on sublet.com. If you have premium listing you will be able to send a message to these potential tenants. Please note, that when you send a message to the tenant the word “reply” and a date will located next to the tenants details.
  
• Sent Mail: The sent mail tab will store all your recently sent tenant matches that you have sent from the tenant database. All rental leads sent from tenant and replied by you will remain in your inbox tab. Additionally, the Premium hits sent mail is stored at the Premium hits tabs.
  
• Deleted Mail: The deleted mail tab will store all your deleted or hidden rental leads and Premium hits.
  

If you are a real estate agent and charge a broker fee that the tenant must pay to rent the apartment, you CAN advertise on our website by purchasing a Premium Listing. Premium Listing prices vary per city/area and last for a minimum duration of 30 days, but longer durations are available. Click the link below to create your account and find out the cost for your rental advertisement(s).

Payment forms for Premium Listings are completed via credit card on our secure payment page. We accept Visa, MasterCard, American Express, and Discover.

Archiving your Rental
If your rental may be available again, we recommend that you archive listing instead of deleting it. An archived rental is hidden from all tenant searches, but still accessible from your landlord account by selecting “My Hidden Listings” from the “My Account” tab. The benefit of archiving your listings is that you will not have to repost your rental and you can reactivate it at any time.

When to repost your listing
As soon as you know that your listing will be available again, you should reactivate it with the new start date of day it will be available. There are always tenants looking for a rental in the future, so get your listing posted as soon as you know it is available.

How to keep my listing archived
Every four months we will send you an email notifying you that you have rental listings archived at Sublet.com. As long as you click the link to keep your listing archived your rental postings will stay archived forever.

Archived Premium Listings
Premium rental listings are valid for 30 days regardless if they are archived or not. If you archive a Premium listing, and reactivate this listing it will stay premium as long as the 30 day from the premium activation date has not expired

No, sorry, once a rental has been deleted from our system we can not retrieve the data. If you have listed with us before and removed the rental listings because it was rented we do not have the data. Next time you can simply modify the start date to the next available date and the rental data will be posted continuously.

To resume your archive listing, begin by logging into your account. In the middle of the page, you will see a "view hidden listing" link. Click on this link and if there are any listings that have been archived, you can click on ‘unhide’ or ‘resume’. The listing will then become active. If you do not see any archived listings here, your listing’s archive status may have expired, as this is good for only 6 months. If you need to re-post a listing, click on the "add a new listing" link.

To manage your rental posting you can click the link below to go to the landlord login page. Be sure to enter your username (email address) and password, then click submit. If you have forgotten your password enter your username and click on the forgot password button. Below are instruction on how to use the landlord account page to succesfully manage your rentals.

• Edit - to edit your posting details click on the edit link, shortly after a new page will appear with all your current rental details. Please make any necessary modifications, and click on the update button when you are done.


• Delete - to delete any of the rentals listed in your account check off the delete box next to the listing you wish to remove. Scroll down and click on the delete button, once a listing has been removed it cannot be recovered. If you mistakenly deleted a posting, please click on the add a new listing link to repost the data.


• Contact information - to modify or view your contact information please click the link below. Enter your username (email address) and password, then click submit. Once logged in to the contact page you can make any changes to the current listed information. When you've completed making changes click the update button and your new data will be saved.

No, tenants register and pay to contact you directly. If you have a listing posted with us tenants will email or call you directly. Advertising a standard listing on our website is free. If you wish to be more proactive we do have premium products which are fee based. To learn more about the tenant database and/or a premium listing please click on the related FAQ link above.

If you are a licensed real estate agent and you are charging the tenant a broker fee they must pay to rent the listing, then you must purchase a Premium Listing to advertise on the website. If you are a licensed real estate agent and you are NOT charging the tenant a broker fee they must pay to rent the listing, then you may post one free Standard Listing.

Advertising rentals on Sublet.com is fast, easy, and best of all standard listings are free. We do offer some optional paid products which are, the premium listing, and the tenant database. Using both of these services will increase your listings exposure, and get you 50 times more rental leads. No matter which product you choose on our website we do have a few tips to help you get the most out of your advertisement(s).

1. Answer all the drop down on the listing details page.


2. Add a website or web URL if you have one that has details about your rental.


3. Indicate if there is a special deal or rebate available to tenants at leasing signing. You can do this by using the tenant rebate drop down, or indicate any other specials in the other details section where you have 1000 characters to explain anything about your rental.


4. Post as many rentals that you know are available now and in future. If you have a rental that is available for two different time periods, post two separate advertisements.


5. Do not forget to add photos, picture are worth 1000 words.

If you have any questions about the above suggestions please feel free to contact support by clicking on the contact us link above. If you would like to begin posting your rental advertisement(s) please click the post rental link below.

If you do not see your city, town or area please click on the link adjacent to the field to suggest an area that should be added. After submitting the suggested town name, continue posting your listing in the nearest city or town available. Once you have submitted this request and the listing is posted, our area representatives will review the suggested city and modify your listing.

A Standard Listing is a free listing. This type of listing gives you standard exposure, standard placement in list & referrals. Also this requires the Tenant to pay in order to contact you.

We recommend using your best judgment when dealing with a potential tenant. Be sure to verify that monies have cleared before releasing the property.

It is customary to ask for a holding deposit, particularly in the case of a short term rental or vacation rental, and this rental deposit should be about 25 percent of the total rental cost.

There are very few tenant scams that internet con artists employ that landlords need to be wary of. If a tenant suggests that they send you a an amount larger than the rental price and then asks you to forward the balance to a third party, this is a red flag.

When possible, we recommend running background checks on your new tenants. Sublet.com offers a variety of background reports, including credit history, rental history and criminal history.

It is preferable to meet with the tenant before they are to take up residence in your rental property, but this may not always be possible, particularly in short term rental situations. However, if you have a friend, colleague or family member living in the area in which they reside, this could be someone you could have to get a general feel for the tenant before they show up on your doorstep.

If any questions should arise during your correspondence with a tenant using our Sublet.com mail center, please feel free to contact us. If you are concerned about the legitimacy of a tenant, please email or telephone us so we can help.

There are a few possible reasons your listing is mapping incorrectly. To resolve this problem, please check to make sure all of following attributes below are accurate:

1. Spelling of Cross Streets are correct. The maps work best when you use the closest intersecting streets to the available rental.
2. Directional of the Cross Streets are valid. If the street does not have a North, South, East or West on the street sign, then no directional should be indicated. Please login to your account and select 'none' for the cross street directional.
3. Zip Code for the listing is accurate and in the correct state

If you find that information has been entered incorrectly, please login to your account and make the modifications.

In the event that all of the location information noted above is correct and the listing will still not map correctly, please click the contact us link above and be sure to send us the complete address of your rental. In most cases, we are able to correct the error. This process does take about 24 hours to resolve.

A premium listing only allows you to contact your Premium hits via email. The premium listing does NOT give you access to the tenant database. This is a separate service. You can add the tenant database at any time to your account to email all potential tenants in your area of interest. To learn more and search the tenant database, click the related FAQ links below.

To get more information about about our premium listing volume discounts please contact our support team by clicking the contact us link above. Please be sure to provide us with your email address and phone number so we can readily contact you, to discuss all advertising options.

If you upgraded, processed a payment and the status of listings has not changed please contact our support team.

If you upgraded, processed a payment and the status of listings has not changed please contact our support team. Remember premium listings are good for 30 days after which they return to standard status. Also, registering for a premium listing DOES NOT give you access to the tenant database.

A Premium hit is generated when a prospective tenant views the details of your rental advertisement but does not contact you. When this occurs, Sublet.com stores this premium hit in your mail center so you can proactively contact this prospective tenant. You must have a premium listing to reply to premium hits. Since Premium listings are free for tenants to contact they get significantly more rental leads than Standard listings. Premium listings are also highlighted with color, have preferred placement in the search results, and have active links to your website. Click the link below to view premium pricing and upgrade to a premium listing.

Once your listing has been activated to a premium setting we cannot reverse the process. Upon activation you have full access to contact your Premium hits and tenants can contact you FREE. All these features happen instantly upon activation. Therefore once a listing has been upgrade it cannot be cancelled.

Premium Listing allows tenants to contact you without having them purchase full membership. The tenants only need an account with us and they can contact you directly.

Yes, your contact information is secure using our system. We recommend viewing our privacy policy. If you have any further questions about contact information or our privacy policy please see the related FAQs below.

Credit Card information is NEVER stored by Sublet.com. After a transaction is processed, all credit card information is deleted.

Sublet.com is secured by 128 bit data encryption & Secure Sockets Layer (SSL) to ensure secure online transactions. Information entered can only be read by the intended computer. To get more information about Sublet.com privacy policy please click the link below.

All information entered at Sublet.com is used ONLY by Sublet.com & its affiliates for the sole purpose of facilitating the rental process.

• Personal information is NEVER sold to or used by any outside parties
   
•  Email addresses are NEVER revealed to anyone. All emails between rental parties are forwarded through our mail servers.
   
• Mail Center messages may be reviewed by our editorial team for compliance and security. Exact rental addresses are NEVER asked for to protect your privacy.
   
• Cross Streets are used to provide approximate locations. Credit Card information is NEVER stored by Sublet.com.
• After a transaction is processed, all credit card information is deleted. Sublet.com is secured by with 128 bit data encryption & Secure Sockets Layer (SSL) to ensure secure online transactions. Information entered can only be read by the intended computer.
• Sublet.com data is protected by & complies with the Payment Card Industry (PCI) Data Security requirements of Visa, MasterCard, American Express & Discover. Sublet.com allows Google Inc. to use DART cookies to serve customized ads about goods and services of interest by collecting non-personally identifying information (not including your name, address, email address, or telephone number). Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy here

Below is some detailed information on what to do regarding security deposits, and apartment holding deposits.

Below are some common Sense Renting Tips

Holding Deposits & Pre-Payments:

1. If possible, you or someone you know should view the property.
2. If you cannot meet the landlord, have a phone conversation.
3. Never send money based only on email communication.
4. A recommended holding deposit is 20% of a months rent.
5. If you are wiring money, only wire from bank to bank.
6. Do NOT use wire services such as Western Union or Moneygram.
7. Do not send money to a country different than the country of the rental.
8. Get a signed rental agreement.
9.    Get a copy of the landlords ID

Security Deposits:

1. A security deposit is not more than 2x the rent.
2. Have your landlord inspect the premises before you leave.
3. Deposits should be returned 30 days after the lease expires

If you have any questions regarding what do about giving a security deposit please contact us by clicking the contact us link at the top of the page. If you require rental contract please click the link below

The tenant database is a list of all potential tenants who searched for a rental within the past 60 days. Landlords who use the tenant database can instantly contact hundreds of potential tenants in a short time. If you wish to be more proactive and email tenants directly, click the link below to search the database for free. If there are tenants who match your property's criteria, you can register and activate an account.

Access is good for 30 days from the date of activation, and pricing varies per city and area. Once you've submitted payment you'll have immediate access to contact these potential tenants.

To search or register for the tenant database please click below.

If you upgraded to the tenant database and still do not have access to the tenant matches, please make sure you have are not confusing this service with upgrading your listing to premium. The tenant database and premium listing are two separate services.

Tenant matches represent the active tenants in our tenant database who are seeking a rental, which matches the details of your posting. To contact these tenants, register for the Tenant Database. Fees for this service vary depending on the state and area of interest. Access to the tenant database is for 30 days. If you already have this service then simply log on to your account and click on the Tenant Matches link. You will be able to start sending emails right away.

The tenant database is a database of potential tenants who are actively searching for a rental. Each tenant that visits sublet.com will enter a rental profile if he/she wants to be contacted by landlords. sublet.com saves each rental profile and allows landlords to search for tenants by the relevant rental criteria.

The tenant database varies in price per city and area. To find out the price for your rental vacancy click the add tenant database link below. If you are looking to access more than one area within the same state we recommend registering for " All Cities" for a particular state. Those individuals or property managers who wish access on a longer-term base can click on the appropriate link to contact us about tenant database discounts.

If you currently have access to one particular area and would like access to additional areas within the same state, please click the link below to log in to your account. Then search for tenants in the new area you wish to add, when you have completed the search click submit. Next every potential tenant in that new area you will have a link that says, "Click to upgrade", click on this link to process a payment for the additional area.

The tenant database will expire automatically after 30 days, so there is no need to cancel. You will not be renewed or re-billed unless you activate the account by entering your credit card information all over again.

If a landlord has a "TRUSTED" logo on their account, then the landlord has successfully verified their identity, telephone number, email address and knowledge of the rental location during a phone interview with our customer service department. The "TRUSTED" process does not review the quality of the rental. Please note that although a landlord is "TRUSTED," this does not mean that a rental will be in the condition that is expected by the tenant. Landlord and tenants expectations and values can be different. To evaluate the quality of the rental or the quality of the landlord, it is important to view the photos and read the rental details of their listing as well as any tenant reviews.

Ratings: this column indicates a landlord or property manager's quality rating. All ratings are set by tenants that have had previous interactions with your property. 5 stars is the best rating where as 1 star would be a subpar rating. If there no stars, then your listings have not been rated, or no feedback negative or positive has been reported.

Enter your username (full email address) and click the submit button, you will be logged in.

To change your password click My account, then click the profile link, and finally click the password change link below. Enter your current username, password, and new password. Once you click the submit button your password will be reset.

To modify your contact information please click link below to login. Once logged in to the system you will be able to modify any of your current live contact information.

Click the link at the bottom of the page and try to login. If you are receiving an error review the documentation below for further assistance.

Below are the most common issues with login problems:

1. The most common problem with entering the system is the result of typographical errors with either your username (email address) or password. Please be sure you are entering the full email address, even the @domain.com, and the correct password. If you do not remember your password please follow the links below to have your password emailed.
    

2. The next most common problem is the result of your browser blocking the cookies from Sublet.com. Please follow the instructions below choose the correct direction according to the type of browser you are using.

Internet Explorer browser- Select the following:
Tools (drop down menu) >>> Internet Options >>> Privacy (tab) >
>> Move slider to a setting no higher than Medium

Firefox Browser- Select the following:
Tools (drop down menu) >>> Options >>> Privacy (tab)>>
> check box ‘Accept cookies from sites’ (recommend ‘Keep Until:  Ask me every time’)

Netscape Browser- Select the following:
Tools (drop down menu) >>> Cookie Manager >>> Allow cookies from this site

If you are still having difficulties entering the system please contact us by clicking the “contact us” link above.

If you are unable to log in, please check that when logging in you have selected the correct Option “Posting Rentals” for Landlords and "Searching Rentals" for Tenants. If the issue persists, please contact support.

If you have forgotten your username please contact our support team by clicking the contact us link above. Remember your username is your email address

If you recently registered on Sublet.com, the next step is to activate your account. Shortly after becoming a member you will receive an email notification to activate your account. Inside the email you will find a link, which will redirect you to our homepage and help you go through with this process.

If your account is locked please reach out to support for assistance.

We don't want you to receive any mails that you don't want or need. To stop receiving emails, please use the link on this page.

If you unsubscribe, you will no longer receive informational or promotional mails. However, if your listing is still active, you will continue to receive rental lead emails when a tenant responds to your advertisement.
Notices to update or delete your listing will still arrive every 10 days until the listing is deleted or archived.
To delete your listings, login to your account, check off your listings and click the delete button.
To archive you listings, login to your account, check off your listings and click the hide button. Archived listings are inactive until you re-activate them. If the listing is archived for more than 1 year, you will receive an email notification to delete or keep the listing archived.

To view what emails you are currently receiving please login in to your account by clicking the link below. Once logged in you will be able to view your current rental profiles. In your rental profiles to you will notice the following columns "Rental Leads" and "New Listing Updates".

If your account shows:
 

• Rental Leads- status as "Active" than you are set to receive emails from landlords.
   
• New Listings Updates- as "Daily", "Weekly", or "Monthly" than you are set to receive email updates accordingly to this schedule.

To stop mails in your Account:

• Rental Lead- emails, please click on the word "Active" it will immediately change your status to "Stopped"
   
• New Listing Updates- emails please click on the "Daily", "Weekly", or "Monthly" link and a frequency box will appear on the screen. Select "Do not Send" option and click submit. Once this is done it will immediately change your status to "Stopped"

If you have unsubscribe from Sublet.com emails, and you still receiving mails please contact us by clicking the contact us link above. Please note that we do not wish you to receive emails that you no longer need or want.
 

The Sublet.com mail center now has tabs to help organize the mailbox. The tabs are listed across the top and the default tab is the “inbox”. Below are all tabs and each is briefly explained on what you may see:

• Inbox: Sublet.com inbox store all a users’ rental lead from tenant. Using the inbox you will be able to reply to each tenant.
  
• Premium hits: Located directly next to your inbox is the Premium hits tab. This tab stores all your Premium hits. A Premium hit is direct hit or request from a tenant who has viewed your rental listing on sublet.com. If you have premium listing you will be able to send a message to these potential tenants. Please note, that when you send a message to the tenant the word “reply” and a date will located next to the tenants details.
  
• Sent Mail: The sent mail tab will store all your recently sent tenant matches that you have sent from the tenant database. All rental leads sent from tenant and replied by you will remain in your inbox tab. Additionally, the Premium hits sent mail is stored at the Premium hits tabs.
  
• Deleted Mail: The deleted mail tab will store all your deleted or hidden rental leads and Premium hits.
  

You can access additional areas with in the same state or add areas in other states by upgrading your access.

• To add a city or area within the same state, simply do a search for in the area you wish to add. Click the contact link of any listing which meets your criteria in the additional area. Enter your username and password, then follow the prompts to upgrade your access. To get all the areas of a particular state you'll need to add ALL CITIES access to your account. 



• To add a city or area in a different state then your current access, simply do a search in the new state of interest. Click on the contact link of any listing which meets your criteria in the new state. Enter your username and password, then follow the prompts to add the new state to your account. If you require access to all the areas in the new state we recommend adding ALL CITIES access to the new state of interest.

If you are having a problem adding a new state or additional area to your account, please contact our support team.

Our business model allow our clients to view all our data prior to registering. In addition, we also allow our user to contact some of the landlords free. It is for these reasons, that once you have upgraded to a "full" membership we cannot reverse the process. Finally, upon activation a user has full access to the area of interest for which registered, and the ability to contact landlords. Therefore once our database has been accessed your "full" membership cannot be cancelled.

To obtain the email addresses and phone numbers of our owners and lease holders you need to register and pay a "full" membership fee. This fee ranges per city and area of interest. All accounts are activated immediately after registration. We encourage users to browse our listings FREE before registering.

Sublet.com offers two different types of memberships: full access and free access memberships.

• Free access membership is a free limited membership. A free access membership will only allow you to contact the landlords marked with word free in their contact information.



• Full access membership costs vary per state and area of interest. All full access memberships are valid for 90 days and expire automatically. Full access members have direct contact with all individual(s) in charge of renting the properties listed. Full access members can contact all landlords listed with Sublet.com via email or phone.

Using Sublet.com accounts you can do the following:

1. Organize and store your rentals.
2. Send group emails to multiple listings.
3. Save a standard email messages.
4. Edit your new listing updates criteria.
5. Store important notes or facts about any of your saved listings.
6. Print listings in formatted page for convenient reference.
7. Create a housing wanted profile so landlords can contact you directly.

When you register, your account is active for 90 days after which time the database access expires automatically. We do not re-bill or re-charge your account. In order to renew your account you need to login to your account and click on Renew Account.

To renew your access for another 90 days please click the link below.

Yes, your contact information is secure using our system. We recommend viewing our privacy policy. If you have any further questions about contact information or our privacy policy please see the related FAQs below.

Credit Card information is NEVER stored by Sublet.com. After a transaction is processed, all credit card information is deleted.

Sublet.com is secured by 128 bit data encryption & Secure Sockets Layer (SSL) to ensure secure online transactions. Information entered can only be read by the intended computer. To get more information about Sublet.com privacy policy please click the link below.

All information entered at Sublet.com is used ONLY by Sublet.com & its affiliates for the sole purpose of facilitating the rental process.

• Personal information is NEVER sold to or used by any outside parties
   
•  Email addresses are NEVER revealed to anyone. All emails between rental parties are forwarded through our mail servers.
   
• Mail Center messages may be reviewed by our editorial team for compliance and security. Exact rental addresses are NEVER asked for to protect your privacy.
   
• Cross Streets are used to provide approximate locations. Credit Card information is NEVER stored by Sublet.com.
• After a transaction is processed, all credit card information is deleted. Sublet.com is secured by with 128 bit data encryption & Secure Sockets Layer (SSL) to ensure secure online transactions. Information entered can only be read by the intended computer.
• Sublet.com data is protected by & complies with the Payment Card Industry (PCI) Data Security requirements of Visa, MasterCard, American Express & Discover. Sublet.com allows Google Inc. to use DART cookies to serve customized ads about goods and services of interest by collecting non-personally identifying information (not including your name, address, email address, or telephone number). Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy here

Below is some detailed information on what to do regarding security deposits, and apartment holding deposits.

Below are some common Sense Renting Tips

Holding Deposits & Pre-Payments:

1. If possible, you or someone you know should view the property.
2. If you cannot meet the landlord, have a phone conversation.
3. Never send money based only on email communication.
4. A recommended holding deposit is 20% of a months rent.
5. If you are wiring money, only wire from bank to bank.
6. Do NOT use wire services such as Western Union or Moneygram.
7. Do not send money to a country different than the country of the rental.
8. Get a signed rental agreement.
9.    Get a copy of the landlords ID

Security Deposits:

1. A security deposit is not more than 2x the rent.
2. Have your landlord inspect the premises before you leave.
3. Deposits should be returned 30 days after the lease expires

If you have any questions regarding what do about giving a security deposit please contact us by clicking the contact us link at the top of the page. If you require rental contract please click the link below

Housing assistance programs are at the discretion of the landlord, therefore, you will need to ask each landlord when you contact them directly. In some listings landlords have been kind enough to disclose this information. Not all landlords have informed us and may accept housing programs, so be sure to ask when you contact them directly.

At Sublet.com you have the ability to narrow down your rental search criteria. On our advanced search page you can search for a rental house, townhouses, apartments, houses, dorm style houses, even hotel or BNB. We also offer defined search categories for summer rentals, and/or daily & weekly rentals.

• To search for a rental using the Advanced Search feature click on the advance search link below.


• To search for a rental using the Daily & Weekly Search feature click on the Daily & Weekly Search search link below.


• To search for a rental using the Summer Rental feature click on the summer rental search link below.

If you have any questions about the different possible search options please click the contact us link above.

When you click on the Details link for a listing, you are able to view the pictures for that listing if the landlord has posted any. If the landlord has not posted any pictures, than you need to contact the landlord (by phone or email) and ask to email or send you photos.

Here are some tips to insure that you have a safe and positive rental experience.

• Tip #1- Look for the Trusted Logo
Landlords with a trusted logo have been verified by Sublet.com. Some landlords also have reviews from previous tenants. These reviews also provide valuable information about the landlord and the rental.


• Tip #2- Have a Phone Conversation
Have a phone conversation with the landlord. Email is an effective means of communication, but a phone call will help you verify the character of the landlord. A telephone number is also verifiable information. If a landlord will not give a phone number, do not rent from them.


• Tip #3- View The Rental
If possible, you or a friend should view the rental. If viewing the rental is impossible, ask the landlord for a document that shows that verifies are the lease holder, owner, or property manager. Examples of such documents are bills for phone, cable, utility, taxes, water or mortgage.


• Tip #4- Get a Rental Contract
Use a rental agreement. Regardless of the lease term or rental type, a signed agreement can be useful for the tenant and the landlord.


• Tip #5- Get a Government ID
Ask for a copy of valid government ID from any landlord. Do not rent from any landlord unwilling to provide an ID.


• Tip #6- Never Use a Money Transfer Service
Never use a money transfer service such as western union to send money. If you need to wire funds, use a bank to bank wire transfer. A landlord bank account is verifiable information.


• Tip #7- Send a Small Holding Deposit
A deposit to hold a rental should not exceed more than 25% of a months rent. All additional funds due should be paid when you take possession of the rental


• Tip #8- Use the Mail Center
Sublet.com screens messages sent via the Mail Center to insure a safe rental experience. If a suspicious term is used, the message is blocked until all users are investigated by a Sublet.com quality control representative. If you decide to use private emails to communicate, Sublet.com does not check the quality of the rental leads.

For security deposit recommendation see our related FAQ's.

We advise landlords to post their rental prices in the local currency. This should be the case unless otherwise noted in the listing's description. If you are not familiar with the currency as listed, use our currency tool to equate the amount into a currency that you are familiar with.

Private Rental means that you have the whole rental property for yourself and it is not a shared rental.

Rooms for Rent or Shared Rental means that you will have one house for yourself and if there are common areas e.g., living houses, dining houses, etc. that you will be sharing with other tenants. The price lsited is normally the cost to rent the house out per month. Thus, if the said price is a $1000 then you portion of the rent is $1000.

The lease term is the amount of time the landlord wants to rent out the property.
Below are some common meanings of Sublet.com lease terms:

• Min 1 Yr+-  means the landlord will only accept a 1 year or longer lease
   
• Min 6 months- means the landlord will only accept a minimum of 6 months, or any amount greater then 6 months
   
• 3 to 6 months- means the landlord will rent the property for at least 3 months, but no more then 6 months at time
   
• 1 to 3 months- means the landlord will rent the property for at least 1 month, but no more then 3 months at time
   
• 1mth or less- means the landlord will rent the property daily, weekly, or even on a single monthly basis
   
• Open- Landlord lease options are negotiable. However, the landlord has probably specified the actual lease term in the written details section of their posted listing. 

If you any questions regarding Sublet.com lease terms, please contact our support team by clicking contact us link above.

Sublet.com is an online rental listing company. We provide an organized means for you to locate a rental or house in any city and get in touch with landlords directly.

If a landlord has a "TRUSTED" logo on their account, then the landlord has successfully verified their identity, telephone number, email address and knowledge of the rental location during a phone interview with our customer service department. The "TRUSTED" process does not review the quality of the rental. Please note that although a landlord is "TRUSTED," this does not mean that a rental will be in the condition that is expected by the tenant. Landlord and tenants expectations and values can be different. To evaluate the quality of the rental or the quality of the landlord, it is important to view the photos and read the rental details of their listing as well as any tenant reviews.

Ratings: this column indicates a landlord or property manager's quality rating. All ratings are set by tenants that have had previous interactions with your property. 5 stars is the best rating where as 1 star would be a subpar rating. If there no stars, then your listings have not been rated, or no feedback negative or positive has been reported.